We at Helsingborg Design LAB are happy to have helped Dogman improve their booking management through the development of a customized platform for Dogman Care.

👉 Read more about the project here: https://lnkd.in/dAypt7sb

Dogman previously used Boka Direkt, where each store had its own system and account to manage bookings. This created several challenges as all stores offered the same services at the same price, but were managed independently. To improve efficiency and customer experience, Dogman wanted to move to a more centralized structure for its services under the Dogman Care brand.

HDL was commissioned to develop a customized platform for Dogman Care. We built a centralized booking system, a personnel system for managing staff and bookings, and a system for central control of services and prices. The platform is based on a composable architecture, making it scalable and future-proof.

We also integrated Voyado with a proprietary login system (IDP) to provide a smooth user experience for both staff and customers. The platform is based on HDL’s own e-commerce engine, which creates future opportunities for selling services and products directly through the platform.

The result is a robust and effective solution that improves both internal efficiency and customer satisfaction.